All in all, I have worked on London Underground projects since 2004, and I remember that london underground advertising cost can range from as little as £300 per week for a small business up to several thousand pounds per week for larger brands. Also I have made a significant contribution to the successful delivery of various systems within the London Underground environment through the provision of high-quality Human Factors work. I have been the Human Factors Delivery Manager / Lead Human Factors Specialist / Technical Lead for the design and successful delivery of the new Victoria Line Service Control Centre, the modernised London Underground Network Operation Centre, numerous London Underground Station Control Rooms and other key aspects of the LU infrastructure.
In my time with Atkins (2001-2008), not only did I work on LU projects, but I also worked across a range of other domains (i.e. Defence, Nuclear, Transport and Aviation) for major clients such as The Ministry of Defence, Rolls Royce and Network Rail.
In 2016, I won a “Make a Difference” Bronze Award at LU for providing high-quality Human Factors output. Moreover, I am part the LU HF team who won the 2015 CIEHF president’s award. In addition to this, I am also part of the Cooling the Tube Project team who won the “Outstanding Project” award at the UK Rail Industry Awards in 2016.
A number of the projects that I have led from a Human factors perspective have received the attention and endorsement of high-profile individuals such as Boris Johnson, former Mayor of London (NOC upgrade in 2007), Andy Barr MBE, London Underground Network Co-ordination Manager at the time that the 7/7 terrorist attacks occurred (NOC upgrade in 2007), Kulveer Ranger, former Transport Advisor to Boris Johnson (CTP in 2011) and David Waboso, former Director of the LU Capital Programmes Directorate (VLU Upgrade in 2012).
From 2014-2015, I also applied my Human Factors expertise outside of work in order to improve the safety of people who require pre-Hospital stroke care from London Ambulance Service Paramedics. This was done as a result of a personal experience suffered by someone close to me, and I identified Human Factors issues with the procedures and training, in which addressing these issues would result in a more efficient and effective paramedic response. These observations were reached by the Mayor of London’s office (who wrote directly to the London Ambulance Service about the concerns raised). The London Ambulance Service have implemented my recommendations. Malcolm Alexander (Chair of the LAS Independent Patient’s Forum and Vice-chair of Action against Medical Actions) stated that my actions have brought about fundamental improvements to stroke care in London.