2.1 Dowell (1998) Formulating the Cognitive Design Problem of Air Traffic Management
Dowell uses the HCI Design Problem Framework to formulate the cognitive design problem of Air Traffic Management. He illustrates its use in seeking a design solution to that problem. The HCI Design Problem is formulated in terms of two complimentary models. First, a model of the ATM domain describes the cognitive task environment of managing the air traffic. Second, a model of the ATM worksystem describes the abstracted cognitive behaviours of the controllers and their tools in performing the traffic management task. The HCI Design Problem Framework is illustrated throughout the paper.
Dowell (1998) Formulating the Cognitive Design Problem of Air Traffic Management
2.2 Stork and Long (1994) A Specific Planning and Design Problem in the Home: Rationale and a Case-study
Stork and Long use the HCI Design Problem Framework to operationalise a specific design problem in the home. The specific design problem was one of the failure to maintain desired comfort and costs by a heating system of a typical home. The design problem expresses the domain of application and interactive worksystem as they relate to the design problem of supporting the planning and control of comfort and costs of heating in the home. The HCI Design Problem Framework is illustrated throughout the paper.
Stork and Long (1994) A Specific Planning and Design Problem in the Home: Rationale and a Case-study
2.3 Hill (2010) Diagnosing Co-ordination problems in the Emergency Management Response to Disasters
Hill uses the Design Problem Framework to develop models and methods to diagnose co-ordination design problems of the Emergency Management Response to Disasters. The co-ordination design problems were identified through behaviour conflicts between the different emergency management agencies – see especially Section 3 HCI Planning and Control for Multiple Task Work Framework.
Hill (2010) Diagnosing Co-ordination problems in the Emergency Management Response to Disasters