3.1 Hill, Long, Smith and Whitefield (1993) Planning for Multiple Task Work – an Analysis of a Medical Reception Worksystem
Hill et al. apply the Research Framework to research in which they model different types of plan, observed in a study of medical reception. Three types of plan were identified – task, procedure and activity plans. The research suggests that to design effective interactive human-computer work systems for the domain of medical reception, the designer must specify the three types of plan and the relationships between them – see especially Section 4 Plans and Planning in the Medical Reception Worksystem.
3.2 A Sketch of the ‘Conversion Funnel’. Can Cognitive Engineering Assist in its Design – Peter Timmer (2010)
Timmer notionally applies the Research Framework to address the issue of ‘conversion funnel’ (that is, how a business services its customers) web design. He suggests how this design process could be better structured, in a manner more supportive of ‘design for performance’. Such research would address a business context for engineering design, which is at present ignored in commercial web site design.
3.3 Some Celebratory HCI Reflections on a Celebratory HCI Festschrift – John Long (2010)
Long uses the Research Framework to describe published research of which he was author or co-author. All the research would consider itself to be engineering of one sort or another. It attempted to advance the state of HCI research in the short to medium term. The work covered most areas of HCI: user requirements (a method for multi-disciplinary practice – Denley and Long, 2001); design (MUSE a Method for Usability Engineering – Lim and Long, 1994); and evaluation (a planning aid to support evaluation practice – Denley and Long, 1997).
Some Celebratory HCI Reflections on a Celebratory HCI Festschrift – John Long (2010)